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Promotion ended! Thank you! Please look forward the next one!

15% off coupon is also available! 5th Anniversary Promotion 15% off coupon is also available! 5th Anniversary Promotion

Campaign Period 5/13/2022 10:00~ 5/25/2022 15:59 (JST)

To show our gratitude for our 5th anniversary, we will hold a drawing among users who entered and shipped during the campaign period. There will be 50 winners who get the entirety of their delivery fees back as points! (up to 10,000 points)

Shipping fee coupon Shipping fee coupon

15% off coupon is available!Get it now!

15% OFF

*Available for use for the first 1,300 shipments
*Each user can only use the coupon once
*The coupon can be obtained until May 18th, 2022 15:59(JST).
*The coupon can be used until May 25th, 2022 15:59(JST).
*If you are not among the first 1,300 deliveries, the coupon will not be displayed when making the payment for usage fees. Thank you in advance for your understanding.
Please be sure to submit your packing Request by May 24th, 2022(JST).

See more details about how to use coupon

How to participate How to participate

Make an entry first! *1 Get the coupon! *1 Shop at Rakuten Ichiba and other Japanese online stores. *2 Use the coupon and ship using Rakuten Global Express! *3 Make an entry first! *1 Get the coupon! *1 Shop at Rakuten Ichiba and other Japanese online stores. *2 Use the coupon and ship using Rakuten Global Express! *3

*1 You must register as a Rakuten member (for free) to make entry and get the coupon

*2 When shopping, enter your own personal Rakuten Global Express address

*3 Regardless of whether or not you used the coupon, all users who used Rakuten Global Express Services for deliveries outside of Japan will be eligible for the Point Back drawing. Users must make entry for the drawing.

Facts about Rakuten Global Express Facts about Rakuten Global Express

Rakuten Global Express marks 5th anniversary!
Let's look back on the path.
You might find something interesting!

All about Rakuten Global Express

All about Rakuten Global Express All about Rakuten Global Express

These Are Delivered Too!?Interesting Items!

These Are Delivered Too!? Interesting Items! These Are Delivered Too!? Interesting Items!

What are the most popular items in each area?

What are the most popular items in each area? What are the most popular items in each area?

Our Social Media Account Our Social Media Account

Our social media accounts have launched for Rakuten Global Express.
We will share the latest updates and information. Follow us now!

FAQ FAQ

Q
Can I enetry of the international shipping fee worth of point back campaign even if I don't use shipping fee 15% off coupon?
A
Yes. We will hold a dawing among all users who entered and shipped during the campaign period. Please check the campaign rules for more details.
Q
When will I receive the Rakuten points of this campaign?
A
The points are scheduled to be granted after the campaign period, around June 30, 2022 (Thu). Please check the campaign rules for more details.

Rule Rule

Important Notice

Please read all the rules carefully in advance. This campaign consists of two benefits: "15% OFF international shipping coupon" and "Shipping fee worth of point back."

Campaign Period

May 13th, 2022 10:00 - May 25th, 2022 15:59 (JST = Japan Standard Time)

International Shipping Coupon Distribution Period

May 13th, 2022 10:00 - May 18th, 2022 15:59 PM (JST)

International Shipping Coupon Expiration Date

May 25th, 2022 15:59 (JST)

Eligible Services

Rakuten Ichiba and other Japanese e-commerce websites

Eligible users

All Rakuten Global Express Members

※Sign up for free!

※Conditions apply to be eligible.

The benefit of 15% International Shipping Coupon

・ Coupons will be distributed until May 18th, 2022 15:59 JST (this differs from the coupon expiration date). To make use of this campaign, please make sure to acquire the coupon within the campaign period.

・ The coupon expires on May 25th, 2022 15:59 JST, so please be sure to make any packaging requests for your products shipped to our warehouse by May 24th, 2022 EOD JST.

・ Customers cannot combine multiple shipping coupons for a single shipment checkout.

・ Actual amount of discount is in Japanese Yen.

Coupon Restrictions

The following three conditions/requirements apply to this shipping coupon campaign.

1. Coupon must be acquired during the campaign period

2. Coupons are available for the first 1,300 shipments

3. The coupon can be used 1 time during the campaign period

・ You may NOT use this shipping coupon if you don't meet all of these conditions/requirements.

・ Please note that shipping coupon is only available for Rakuten Global Express checkout.

※For the coupon instructions, click Here.

・ We are unable to reissue a coupon or apply a discount outside the conditions of the campaign for any reason whatsoever.

・ You must be a registered Rakuten Global Express member in order to receive and use the shipping coupon (register Here for free).

・You can get a coupon regardless of whether you have registered for Rakuten Global Express or whether or not you have completed the identity verification process.

・ To use this shipping coupon, your overseas shipment must be made with Rakuten Global Express.

・ Once the coupons run out, you cannot use a coupon even after acquiring it. It will not show at Checkout.

Shipping fee worth of point back

Shipping Fee Worth of Point Back Lottery

Please ensure that you have read and understand the details below regarding participation in the Shipping Fee Worth of Point Back lottery and winner eligibility.

1) You must be a registered Rakuten member and Rakuten Global Express member to be eligible to enter this lottery.

※To become a member click Here.

2) You must use the Rakuten Global Express Service for international shipping, regardless of whether or not you use this discount shipping coupon during the campaign period.

3) You must be subscribed to the Rakuten Global Express email newsletter. New members can select the option to subscribe to the newsletter when entering their customer information at the time of registration. Existing Rakuten Global Express members can modify their newsletter subscription settings from the personal settings section of their My Page.

4) You must enter by clicking the entry button found on the campaign webpage during the campaign period in order to be eligible. As long as you both enter and make an international shipping request during the campaign period, it does not matter whether you enter the campaign before or after you make your shipping request.

5) Winners can expect to earn Rakuten around Thursday, June 30, 2022. These Rakuten points will be valid through Wednesday, August 31, 2022.

※Winners will be selected completely at random by drawing.

※Limit 1 entry per user. Users who make multiple shipping requests during the campaign period may make one entry for which all shipping requests will be eligible for the lottery.

※If more than one of your shipment were selected, the highest of all eligible international shipping fee will be selected.

※If you use this shipping coupon, the amount of the remaining total international shipping fee after the discount was applied will be eligible. International shipping fee paid using Rakuten point are likewise eligible for the points award.

※Winners will earn Rakuten point in the name of the Rakuten member who entered the lottery. Rakuten points cannot be transferred to other members or shared between members.

※Please note that you will no longer be eligible to enter the lottery if you cancel your shipping request in the absence of other eligible shipping requests during the campaign period.

※Winners will be notified by an email sent to the registered email address on file for the Rakuten Global Express member. No other official announcement of winners will be made.

Rakuten Point Award Information

Expected Award Date

Thursday, June 30, 2022

Point Expiration Date

Wednesday, August 31, 2022

Point Award Amount

The point value of international shipping charges made during the campaign period

※Award is limited to a maximum of 10,000 points.

※All Rakuten Points obtained through this campaign will be “Limited Time Rakuten Points”.

※To learn more about Rakuten Points click Here.

・ Earned points (1 Rakuten Point = 1 JPY) can be used for shipping fee on Rakuten Global Express and shopping on Rakuten.

・ Please don't forget to use the Rakuten Points before they expire.

・ Points are not earned until the points issue date.

・ Even in the case that points are used prior to the expiry date, the points cannot be returned in the case of cancellations or price corrections after the point expiry date.

・ Please make sure to spend Bonus Rakuten Points within the allotted time period.

・ Please note that there is a maximum number of points that can be used at any one time.

・ Platinum/Gold/Silver/Regular members can use up to 30,000 Rakuten Points per order. Diamond members can use up to 500,000 Rakuten Points per order.

・ Platinum/Gold/Silver/Regular members can use up to 100,000 (cumulative) Rakuten Points per month. Diamond members can use up to 500,000 (cumulative) Rakuten Points per month.

Notes

・ For orders under this campaign, the warehouse address of Rakuten Global Express (Address for Shopping) must be specified as the shipping address at the time the goods are ordered.

・ Please be aware that your order will not be eligible for this campaign if you change the address and choose Rakuten Global Express after ordering.

・ Rakuten reserves the right to disqualify any participant who is ineligible or is judged to have participated unfairly in this promotion or have violated the terms and conditions of this promotion.

・ You can get a coupon regardless of whether you have registered for Rakuten Global Express or whether or not you have completed the identity verification process.

For customers on Auto-Ship mode

Shipping coupon cannot be used on Auto-Ship method. If your "Shipment methods" is Auto Ship mode and if you prefer to use discount coupon for your package, please change the settings to Manual ship mode before submitting a packaging request on MY PAGE.

Click Here to check your shipping method.

Other disclaimers

・ Purchasing data may be shared with the operating company of this service.

・ Rakuten Global Express reserves the right to change the terms and conditions of this campaign, or to halt this campaign at any time, without notice.

・ In the event of a conflict between different translations of these rules, the Japanese or English translation will prevail.

・ We are not responsible for the content of external linked websites or web pages. Customers are responsible for using external linked websites or web pages, and for inquiries, please contact each service provider.

・ Postage is non-taxed.

・ Applicable customs, import duties, and tax may be charged after the parcel arrives in its destination country or region.

Inquiries

・ Rakuten Global Express customer support

・ About this campaign, how to use Rakuten Global Express, etc. (Your mail software will be activated)

・ About your purchase and products at Rakuten Ichiba

・ About your purchase and products at Rakuten Ichiba (Inquiry via chat)

・ About your purchase and products at Rakuten Books