Rakuten's Official Overseas Delivery Service

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3,000 Points Back for Over 10,000 JPY & Ship using Rakuten Global Express August 21st, 2019 10:00 AM - August 27th, 2019 3:59 PM (JST)

FAQ

Listed are some questions we often receive from customers.

Is there a way to determine whether a product is flammable?

If the product has a Keep Fire Away warning on the outside, it may be flammable. Please ask the vendor shop if you are unsure. (Please note that there are cases where the product falls under the category of dangerous items, even when there is no Keep Fire Away warning.)