Rakuten's Official Overseas Delivery Service

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3,000 Points Back for Over 10,000 JPY & Ship using Rakuten Global Express  October 17th, 2019 10:00 AM - October 28th, 2019 3:59 PM (JST)


Listed are some questions we often receive from customers.

Can you repack my item that is already packed?

We don’t provide repacking services. We would be grateful if you could cooperate with us. If any additional task arises, we will charge you the fees as prescribed. For more information, visit the Packing/Delivery page.