Rakuten's Official Overseas Delivery Service

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3,000 Points Back for Over 10,000 JPY & Ship using Rakuten Global Express August 21st, 2019 10:00 AM - August 27th, 2019 3:59 PM (JST)


Listed are some questions we often receive from customers.

Can you repack my item that is already packed?

We don’t provide repacking services. We would be grateful if you could cooperate with us. If any additional task arises, we will charge you the fees as prescribed. For more information, visit the Packing/Delivery page.