Rakuten's Official Overseas Delivery Service

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3,000 Points Back for Over 10,000 JPY & Ship using Rakuten Global Express August 21st, 2019 10:00 AM - August 27th, 2019 3:59 PM (JST)

FAQ

Listed are some questions we often receive from customers.

How long will it take from my item’s arrival to my receiving an arrival notification?

In principle, if your item arrives during our office hours, we will inform you of your item’s arrival on the next business day in the "My page" section or by email.