Rakuten's Official Overseas Delivery Service

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3,000 Points Back for Over 10,000 JPY & Ship using Rakuten Global Express August 21st, 2019 10:00 AM - August 27th, 2019 3:59 PM (JST)

FAQ

Listed are some questions we often receive from customers.

Do you have any upper limit on weight or size of an item that I can send?

The weight and size of item that you can send with EMS serves as the upper limit. The upper limit may vary, depending on the destination country and region.
For more information, please visit http://www.post.japanpost.jp/int/ems/size/