Rakuten's Official Overseas Delivery Service

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3,000 Points Back for Over 10,000 JPY & Ship using Rakuten Global Express August 21st, 2019 10:00 AM - August 27th, 2019 3:59 PM (JST)

FAQ

Listed are some questions we often receive from customers.

I would like to change a shipping address.

You can change it in the "Address book" section in the "My page" area. If you are using Rakuten Global Express for the first time, your current address will serve as your shipping address (the address stated in your identification verification documents). We would be grateful if you could cooperate with us.