Rakuten's Official Overseas Delivery Service

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3,000 Points Back for Over 10,000 JPY & Ship using Rakuten Global Express  October 17th, 2019 10:00 AM - October 28th, 2019 3:59 PM (JST)

FAQ

Listed are some questions we often receive from customers.

Will you discard my identity verification documents?

Based on Act on Prevention of Transfer of Criminal Proceeds, we will not discard your identity verification documents while you are using this service. If you would like to stop using our service, contact our customer support.