Rakuten's Official Overseas Delivery Service

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3,000 Points Back for Over 10,000 JPY & Ship using Rakuten Global Express  October 17th, 2019 10:00 AM - October 28th, 2019 3:59 PM (JST)

FAQ

Listed are some questions we often receive from customers.

Do you have a shipping service without insurance?

At Rakuten Global Express, you, the customer, can not set whether compensation is available or not. Please refer to the Customer Protection Plan page for details related to issues regarding compensation.