Rakuten's Official Overseas Delivery Service

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3,000 Points Back for Over 10,000 JPY & Ship using Rakuten Global Express  October 17th, 2019 10:00 AM - October 28th, 2019 3:59 PM (JST)

FAQ

Listed are some questions we often receive from customers.

How long does it take from arrival of my item at Rakuten Global Express to sending it out?

In principle, we send out your package on the next business day after receiving it. We need your packing instructions and shipping fee payment before we send out your item. We would be grateful if you could cooperate with us.