Rakuten's Official Overseas Delivery Service

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3,000 Points Back for Over 10,000 JPY & Ship using Rakuten Global Express  October 17th, 2019 10:00 AM - October 28th, 2019 3:59 PM (JST)

FAQ

Listed are some questions we often receive from customers.

I have not received Rakuten Super Points for a shipping cost campaign. When will I get them?

It takes some time to give you points after a campaign finishes in some cases. As each campaign has its own rules, check the campaign page or contact our customer support.