Rakuten's Official Overseas Delivery Service

This service does not support your browser

Please access with the latest version of browser such as Chrome, Edge, Internet Explorer, Safari, Firefox.

3,000 Points Back for Over 10,000 JPY & Ship using Rakuten Global Express  September. 18th, 2019 10:00 AM - September 25th, 2019 3:59 PM (JST)

How Rakuten Global Express works

Rakuten Global Express is Rakuten’s official forwarding service providing overseas delivery for goods purchased on Japanese e-commerce websites.We will combine shipments free of charge so that you can shop from all of your favorite Rakuten Ichiba merchants and still save. You can even earn and use Rakuten Super Points on your next shipments.

Two easy steps to overseas delivery

1. Shop online using your own personal forwarding address.
2. Then tell us on how you want to ship and save.

<span class='red'>Get savings by grouping purchases</span> at different Rakuten Shops in one shipment!

Select Auto Pack & Auto Ship mode and there will be no hassle in telling us how and when you want your packages. Once the packages arrive at our warehouse from Rakuten Ichiba merchants, we will ship out right away.

Steps to start using Rakuten Global Express (for first time users)

 

Log in with your Rakuten ID

Already a Rakuten member? You can start using Rakuten Global Express right away. If you are not a member, please register here.

Get your personal RGX address

Shop at Rakuten Ichiba and use your personal RGX address as the shipping destination so that we can combine all your orders.

ID Verification

Following the Act on Prevention of Transfer of Criminal Proceeds law, we are required to verify your identification. Please submit the required documents.

»More about ID Verification

Rakuten
Other Websites

Purchase on Rakuten

Shop on Rakuten (Rakuten Ichiba, Rakuten Global Market, or Rakuten Books), and choose "address for shopping" as your shipping destination. Your package information will be displayed automatically on your My Page when your packages arrive at Rakuten Global Express.*You cannot specify a delivery date.*COD, payment on delivery, and e-collect are not available.

Purchase on other websites

Shop on other websites and set "address for shopping" as your shipping destination.
*Your "address for shopping" may not be used for any purposes other than for services provided by Rakuten Global Express. *You cannot specify a delivery date.*COD, payment on delivery, and e-collect are not available.

Your package information is automatically registered!

Register package information

Please register your items expected to be delivered to your storage box on My Page.

Purchase on Rakuten

Shop on Rakuten (Rakuten Ichiba, Rakuten Global Market, or Rakuten Books), and choose "address for shopping" as your shipping destination. Your package information will be displayed automatically on your My Page when your packages arrive at Rakuten Global Express.*You cannot specify a delivery date.*COD, payment on delivery, and e-collect are not available.

Purchase on other websites

Shop on other websites and set "address for shopping" as your shipping destination.
*Your "address for shopping" may not be used for any purposes other than for services provided by Rakuten Global Express. *You cannot specify a delivery date.*COD, payment on delivery, and e-collect are not available.

Register package information

Please register your items expected to be delivered to your storage box on My Page.

Your packages arrive

Packing Request on Rakuten Global Express

The items delivered to your storage box will be displayed on My Page.
Please submit a packaging request.

»More about Packing & Delivery Mode

If you select Auto Pack & Auto Ship mode in advance, you can have your items automatically packaged and shipped immediately after they arrive at your storage box.

»More about Delivery Setting

Shipping Request on Rakuten Global Express

After the packing request, let us know how you want your packages shipped; Choose the one that suits you best. Express for fast delivery, Economy Air for high cost performance, Surface for sending bulky shipments cheaply

»More about Packing & Delivery Mode

Select Auto Pack & Auto Ship mode and there will be no hassle in telling us how and when you want your packages. Once the packages arrive at our warehouse from Rakuten Ichiba merchants, we will ship out right away.

»More about Delivery Setting

Payment

You can pay using your registered credit card on Rakuten Ichiba or using Rakuten Super Points.

»More about Payment Methods

Quick payment with Auto Ship mode

»More about Delivery Setting

Receive your packages

Packages are delivered to you at your destination outside of Japan.
*Depending on item and destination, custom duties may apply.