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  • About Rakuten Global Express

About Rakuten Global Express

Rakuten Global Express is Rakuten’s official forwarding service providing overseas delivery for goods purchased on Japanese e-commerce websites. We will combine shipments free of charge so that you can shop from all of your favorite Rakuten Ichiba merchants and still save. You can send as many items as you want - even just one item!

Fast Shipping

We ship in one day at the earliest! Auto Packing & Auto Shipping

Select Auto Pack & Auto Ship mode and there will be no hassle in telling us how and when you want your packages. Once the packages arrive at our warehouse from Rakuten Ichiba merchants, we will ship out right away.

Delivery Setting

Because it's Rakuten's official service, all your purchase information on Rakuten will automatically be linked with Rakuten Global Express!

all your purchase information on Rakuten will automatically be linked and displayed on My Page of Rakuten Global Express. There's no need to register these products in advance.
* Products purchased on other websites must be registered.

Simply choose your preferred method of shipping.

Two easy steps to overseas delivery

1. Shop online using your personal forwarding address issued by Rakuten Global Express.
2. Then tell us on how you want to ship and save.

How RGX works

Simply choose from one of the delivery methods below.

Express

The fastest delivery! Express shipping

Economy Air

The best value for your money! Economy Air shipping

Surface

Cheap delivery for bulky orders! Surface shipping

Packing & Delivery Mode

Simple pricing structure with no additional charges

We built a simple pricing structure so that you only have to select from just three delivery methods. We actually included the combined packing & shipping fee

Combined packing fees\0

Pricing

Dedicated to a Reliable Delivery Experience

We know that oversea delivery is worrisome. Products purchased on Rakuten will be insured at no additional cost.

In the unlikely event that there is a delivery defect or damage to the product, you may make a request for compensation service.
*Compensation will differ depending on the site on which the product was purchased, delivery method, weight, and other factors.
*Please be aware that an inspection must first be performed to determine whether compensation is possible.

Please see the Customer Protection Plan page for more information.

Customer Protection

Earn and use Rakuten Points

With Rakuten Global Express, you can use Rakuten Points on international shipping.

One of the best benefits of using Rakuten services. You can earn and use Rakuten Points for your next purchase on any of our Rakuten services.

About Rakuten Points