Rakuten Global Express can consolidate and send out the orders made from a wide range of online stores in Japan. Please input your personal address issued by Rakuten Global Express in the shipping address section.
*This service is also available for Japanese online stores that are not listed here.
*Items purchased from auctions and flea markets are not accepted and will not be shipped through Rakuten Global Express.
1. Shop online using your personal forwarding address issued by Rakuten Global Express.
2. Then tell us on how you want to ship and save.
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All your purchase information on Rakuten will automatically be linked and displayed on My Page of Rakuten Global Express. There's no need to register these products in advance.
* Products purchased on other websites must be registered.
One of the best benefits of using Rakuten services. You can earn and use Rakuten Super Points for your next purchase on any of our Rakuten services.
In the unlikely event that there is a delivery defect or damage to the product, you may make a request for compensation service.
*Compensation will differ depending on the site on which the product was purchased, delivery method, weight, and other factors.
*Please be aware that an inspection must first be performed to determine whether compensation is possible.