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Shop from Japan<br>Ship Overseas<br>in one package<br>Rakuten's Official International Shipping Service<br>Rakuten Global Express Shop from Japan<br>Ship Overseas<br>in one package<br>Rakuten's Official International Shipping Service<br>Rakuten Global Express

News

29-Nov-2024
Suspension of Some Delivery Methods to Canada
8-Aug-2024
Partial Suspension of Shipping Services
27-Jun-2024
About Economy Air delivery company for some countries and regions

How to Use

Advantages of Rakuten Global Express

  • 1. Ship resonably
  • You can earn & use points for every usage

    You can earn & use points for every usage

    You can earn points on payment for international shipping. Points can be redeemed on the next shipping.

  • Save on shipping by consolidating multiple items.

    Save on shipping by consolidating multiple items.

    You can combine multiple products from multiple shops into one with no extra fee! Shopping sites other than Rakuten's services are also available.

  • 2. Ship safely
  • Multi-language customer support

    Multi-language customer support

    If you have any problems, contact our customer support. English, Japanese, Simplified Chinese, Traditional Chinese are available.

  • Customer protection

    Customer protection

    In the event of problems such as damage in transit or loss of parcels, compensation services are available.

  • 3. Ship easily
  • Auto-sync for purchased products at Rakuten's online shopping sites

    Auto-sync for purchased products at Rakuten's online shopping sites

    When you shop from Rakuten's online shopping sites (Rakuten Ichiba and Rakuten Books), your purchase information is automatically synced to our system.

  • Fuss-free shipping with auto-setting

    Fuss-free shipping with auto-setting

    Auto pack and auto ship allow you to skip the process to give instructions for packing and shipping each time.

Recommended for these people

  • Buy daily necessities from Japan.

    Rakuten Global Express is a great way to ship Japanese food, snacks, cosmetics, supplements, anime goods, and many other items in one package from Japan.

  • Buy from shops that do not ship overseas.

    Even if the shop does not ship overseas, don't worry. You can use your personal shopping address in Japan as a shipping address, and we take care of the rest.

  • Ship Japanese products to families and friends outside Japan.

    Even if you live in Japan, you can use Rakuten Global Express if the destination is overseas. We will deliver your important parcels with care.

*Some products cannot be shipped overseas.

What We Delivered

  • Shampoo

    Delivered to Hong Kong

    Hong Kong

    Product

    Shampoo x 4
    1,790g

    Delivered in

    5 days

    Shipping Method

    Economy Air

    Shipping fees

    4,340 JPY

  • CD

    Delivered to United States

    United States

    Product

    CD x 4
    900g

    Delivered in

    1 days

    Shipping Method

    Super Express

    Shipping fees

    5,200 JPY

  • Japanese sake

    Delivered to Taiwan

    Taiwan

    Product

    Japanese sake x 3
    5,120g

    Delivered in

    2 days

    Shipping Method

    Standard Express

    Shipping fees

    10,440 JPY

  • Picture book

    Delivered to United States

    United States

    Product

    Picture book x 13
    11,210g

    Delivered in

    65 days

    Shipping Method

    Surface

    Shipping fees

    14,370 JPY

  • Bag

    Delivered to Australia

    Australia

    Product

    Bag x 3
    1,930g

    Delivered in

    5 days

    Shipping Method

    Standard Express

    Shipping fees

    8,150 JPY

  • Golf Clubs

    Delivered to Singapore

    Singapore

    Product

    Golf Clubs x 2
    6,170g

    Delivered in

    1 days

    Shipping Method

    Super Express

    Shipping fees

    12,100 JPY

  • Action figure

    Delivered to United Kingdom

    United Kingdom

    Product

    Action figure x 2
    590g

    Delivered in

    4 days

    Shipping Method

    Standard Express

    Shipping fees

    4,830 JPY

  • Jacket

    Delivered to Republic of Korea

    Republic of Korea

    Product

    Jacket x 1
    1,000g

    Delivered in

    6 days

    Shipping Method

    Economy Air

    Shipping fees

    2,730 JPY

  • Watch

    Delivered to Brazil

    Brazil

    Product

    Watch x 1
    520g

    Delivered in

    9 days

    Shipping Method

    Standard Express

    Shipping fees

    4,950 JPY

  • Kimono

    Delivered to Thailand

    Thailand

    Product

    Kimono x 6
    3,700g

    Delivered in

    25 days

    Shipping Method

    Surface

    Shipping fees

    6,180 JPY

  • Sneakers

    Delivered to India

    India

    Product

    Sneakers x 1
    1,200g

    Delivered in

    66 days

    Shipping Method

    Surface

    Shipping fees

    4,530 JPY

  • T-shirt

    Delivered to India

    India

    Product

    T-shirt x 3
    790g

    Delivered in

    10 days

    Shipping Method

    Economy Air

    Shipping fees

    3,080 JPY

*Fee and delivery time are examples and may differ from the actual ones.
*The listed weight is the weight after packing.

Voice of Customers

  • HongKong

    HongKong

    50s

    Customer support always responds quickly and accurately to my inquiries. The first time I used the service, I was not familiar with the operation, and customer support provided me with detailed instructions. What impressed me the most was the speed of their response, always getting back to me within a few hours.

  • USA

    USA

    50s

    I think the best part is that they package multiple items together for free.
    I always ask for a large number of items, and they always pack them so neatly and carefully that I am fascinated every time.

  • Singapore

    Singapore

    40s

    I feel secure because I am using one of Rakuten Group's service. I have used them several times so far, but they have all shipped quickly and I have never had any trouble with customs. They notified me the payment of customs duty promptly and without any uncertainties, and that the documentation is well handled. I will continue to use the service while I am abroad. Thank you very much.

  • Taiwan

    Taiwan

    20s

    This service is very convenient, and they process my requests very quickly. I received a package in just 3 days after making the packing request. I often use Rakuten Ichiba, so it's nice that I can use Rakuten points to pay for overseas shipping.

  • Australia

    Australia

    40s

    I use Rakuten Global Express to ship items from outside Japan because I can't rely on my parents, who don't know how to ship overseas. Using Rakuten Global Express is very convenient for me to ship whatever I want.

  • Thailand

    Thailand

    60s

    I have had trouble-free deliveries so far. I appreciate the quick processing when items cannot be shipped overseas, and they take care of those items.

Ship from Various Japanese e-commerce Services in One Package

Quick Help

FAQ

  • Will there be additional fees such as packing costs, etc., in addition to the shipping charges?

    The following items are included in the shipping fee or any additional charges.
    【Included in shipping fee】
    The shipping charges that you pay include international shipping costs, packing materials, packing expenses, and invoice issuance fees.

    【Other additional charges】
    ・Irregular package fee will be charged for packing for long, thin or flat item sucha as gold clubs or interior materials that are difficult to pack in regular-sized boxes. For packing options service fee, please check details on Packing options.
    ・If you prefer to have more solid packing for fragile items or you would like to have priority option in a hurry, you can select packing options service. For packing options service fee, please check details on Packing options.
    ・If irregular correspondence occurs, additional costs will be charged. Please check Other Fees for details.
    ・Due to the postal policies of some countries or regions, the post office may charge you a local delivery fee after the goods arrive in the destination country. In this case, the local delivery fee will be borne by the customer, please understand and cooperate.For details, please contact the post office of your country or region.

  • Is it possible to forward the item to the address in Japan?

    We forward the items which cannot be shipped overseas to the address in Japan.

  • Can I ship products purchased from online stores other than Rakuten?

    Certainly!
    Items from any online shops are welcome. Please also see Popular Online Shops.

    Please note that parcels from C-to-C services and individuals cannot be shipped.
    Examples: Rakuma, Yahoo! Auction, Mercari, family, friends, etc

  • Can I receive email when my item arrives at the warehouse?

    You will be notified of your package's arrival on the next business day.

  • I don't know if the item can be shipped overseas.

    Please see the Products that cannot be delivered overseas page. If you are unsure, please contact customer support.

Rakuten Global Express Warehouse

Items from Japanese e-commerce site are collected at our warehouse in Japan and shipped overseas.

<span>Kawasaki City, Kanagawa</span><br>Rakuten Global Express Delivery Center <span>Kawasaki City, Kanagawa</span><br>Rakuten Global Express Delivery Center

Kawasaki City, Kanagawa
Rakuten Global Express Delivery Center