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Country/Region Guide

Regulations on export to New Zealand

When you send your luggage to New Zealand, Please check the following transport, and the regulations on import and export.

Although we pay close attention to the accuracy of the information, the laws and regulations of each country and region are subject to change. Please be sure to check the import regulations of each country before using.

Shipping fee to New Zealand is here >>

Contraband list for New Zealand

The restrictions on the items that can be sent vary depending on the delivery method. For more details, please check the restrictions of each shipping method below.

Super Express

Standard Express

Economy Air

Those that can not be sent all over the world common

Combustible articles, high-pressure articles, etc. For details, please see "Products that cannot be delivered overseas".

Items that cannot be delivered to New Zealand

Food and beverages (incl. alcoholic drinks) We do not accept shipping orders for food products and alcoholic beverages that require application or approval in advance.
Pharmaceuticals and hygiene products We do not offer shipping for pharmaceuticals.
Electrical Appliances There are restrictions for products containing lithium batteries, regarding the type (lithium ion, lithium metal) and quantity (max. 2 per package).
Chemical products (detergents, liquids, cosmetics, etc.) An SDS may be required for chemical products (detergents, liquids, cosmetics, etc.)
Leather and brand goods • A quarantine inspection certificate may be required for leather goods.
• We do not offer shipping for reptile leather (lizard, snake, alligator, etc.).
Other products of note Irrespective of whether the amount is less or greater than 1,000NZD, a Goods and Services Tax (GST) of 15% of the total amount of goods listed on the invoice, international shipping fees and other fees incurred will be charged. Rakuten Global Express will declare and pay the Goods and Services Tax (GST) to the authorities on your behalf.

Those that can not be sent all over the world common

Combustible articles, high-pressure articles, etc. For details, please see "Products that cannot be delivered overseas".

Items that cannot be delivered to New Zealand

Electrical Appliances There are restrictions for products containing lithium batteries, regarding the type (lithium ion, lithium metal) and quantity (max. 2 per package).
Food and beverages (incl. alcoholic drinks) ・ An import license is required for fruits and vegetables, except those that are dried, canned, salted or bottled.
・ We cannot import beef and beef products.
・ Other meats may be imported only if they are heat-sterilized according to local regulations and stored in a closed container.
・ Customs duties are imposed on alcoholic beverages upon customs clearance regardless of the product price.
Precious stones and metals We do not accept shipping orders for precious stones and metals or products containing them, such as accessories, etc.
Other goods Customs duties are levied on tobacco upon customs clearance regardless of the product price.
Other products of note Irrespective of whether the amount is less or greater than 1,000NZD, a Goods and Services Tax (GST) of 15% of the total amount of goods listed on the invoice, international shipping fees and other fees incurred will be charged. Rakuten Global Express will declare and pay the Goods and Services Tax (GST) to the authorities on your behalf.

Those that can not be sent all over the world common

Combustible articles, high-pressure articles, etc. For details, please see "Products that cannot be delivered overseas".

Items that cannot be delivered to New Zealand

Electrical Appliances There are restrictions for products containing lithium batteries, regarding the type (lithium ion, lithium metal) and quantity (max. 2 per package).
Food and beverages (incl. alcoholic drinks) ・ An import license is required for fruits and vegetables, except those that are dried, canned, salted or bottled.
・ We cannot import beef and beef products.
・ Other meats may be imported only if they are heat-sterilized according to local regulations and stored in a closed container.
・ Customs duties are imposed on alcoholic beverages upon customs clearance regardless of the product price.
Other goods Customs duties are levied on tobacco upon customs clearance regardless of the product price.
Other products of note Irrespective of whether the amount is less or greater than 1,000NZD, a Goods and Services Tax (GST) of 15% of the total amount of goods listed on the invoice, international shipping fees and other fees incurred will be charged. Rakuten Global Express will declare and pay the Goods and Services Tax (GST) to the authorities on your behalf.
Super Express

  • Those that can not be sent all over the world common

    Combustible articles, high-pressure articles, etc. For details, please see "Products that cannot be delivered overseas".

    Items that cannot be delivered to New Zealand

    Food and beverages (incl. alcoholic drinks)
    We do not accept shipping orders for food products and alcoholic beverages that require application or approval in advance.
    Pharmaceuticals and hygiene products
    We do not offer shipping for pharmaceuticals.
    Electrical Appliances
    There are restrictions for products containing lithium batteries, regarding the type (lithium ion, lithium metal) and quantity (max. 2 per package).
    Chemical products (detergents, liquids, cosmetics, etc.)
    An SDS may be required for chemical products (detergents, liquids, cosmetics, etc.)
    Leather and brand goods
    • A quarantine inspection certificate may be required for leather goods.
    • We do not offer shipping for reptile leather (lizard, snake, alligator, etc.).
    Other products of note
    Irrespective of whether the amount is less or greater than 1,000NZD, a Goods and Services Tax (GST) of 15% of the total amount of goods listed on the invoice, international shipping fees and other fees incurred will be charged. Rakuten Global Express will declare and pay the Goods and Services Tax (GST) to the authorities on your behalf.
Standard Express

  • Those that can not be sent all over the world common

    Combustible articles, high-pressure articles, etc. For details, please see "Products that cannot be delivered overseas".

    Items that cannot be delivered to New Zealand

    Electrical Appliances
    There are restrictions for products containing lithium batteries, regarding the type (lithium ion, lithium metal) and quantity (max. 2 per package).
    Food and beverages (incl. alcoholic drinks)
    ・ An import license is required for fruits and vegetables, except those that are dried, canned, salted or bottled.
    ・ We cannot import beef and beef products.
    ・ Other meats may be imported only if they are heat-sterilized according to local regulations and stored in a closed container.
    ・ Customs duties are imposed on alcoholic beverages upon customs clearance regardless of the product price.
    Precious stones and metals
    We do not accept shipping orders for precious stones and metals or products containing them, such as accessories, etc.
    Other goods
    Customs duties are levied on tobacco upon customs clearance regardless of the product price.
    Other products of note
    Irrespective of whether the amount is less or greater than 1,000NZD, a Goods and Services Tax (GST) of 15% of the total amount of goods listed on the invoice, international shipping fees and other fees incurred will be charged. Rakuten Global Express will declare and pay the Goods and Services Tax (GST) to the authorities on your behalf.
Economy Air

  • Those that can not be sent all over the world common

    Combustible articles, high-pressure articles, etc. For details, please see "Products that cannot be delivered overseas".

    Items that cannot be delivered to New Zealand

    Electrical Appliances
    There are restrictions for products containing lithium batteries, regarding the type (lithium ion, lithium metal) and quantity (max. 2 per package).
    Food and beverages (incl. alcoholic drinks)
    ・ An import license is required for fruits and vegetables, except those that are dried, canned, salted or bottled.
    ・ We cannot import beef and beef products.
    ・ Other meats may be imported only if they are heat-sterilized according to local regulations and stored in a closed container.
    ・ Customs duties are imposed on alcoholic beverages upon customs clearance regardless of the product price.
    Other goods
    Customs duties are levied on tobacco upon customs clearance regardless of the product price.
    Other products of note
    Irrespective of whether the amount is less or greater than 1,000NZD, a Goods and Services Tax (GST) of 15% of the total amount of goods listed on the invoice, international shipping fees and other fees incurred will be charged. Rakuten Global Express will declare and pay the Goods and Services Tax (GST) to the authorities on your behalf.

Goods and Services Tax (GST) amount judgment rate

5/2024 Judgment rate 1NZD = 92.84JPY

The following shipping methods are not available for New Zealand

  • Surface

About Packing & Delivery Mode


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