Search by product name or keyword

Enter the name of the product you are looking for, keywords, etc. in the search box at the top of the homepage to search.

Search by genre

From the left side of the home page, you can narrow down the genre to view the products.

Also, from the genre list, you can select the genre details and select the list page for each genre.

Click the product you want to buy from the search results

When you find the product you are looking for, please click it.

Add products to your basket

To continue shopping, enter the number of items you wish to purchase and click the "商品をかごに追加(Add to Cart)" button.

To Purchase

To proceed with your purchase, enter the number of items you wish to purchase and click the "ご購入手続きへ (To Purchase)" button.

Confirm the products and
click the "ご購入手続き(Purchase procedure)" button.

If you are not logged in, enter your user ID and password on this page.
After confirming your User ID and password, click "ログイン(Login)".

*If you have already registered your credit card information, the "Select payment method" and "Select delivery method and date" screen will not be displayed.

1Select a payment method

For credit card payments, check "クレジットカード(Credit card)", enter the required information, and click the "追加(Add)" button.
For payments other than credit cards, check the available payment method. *Payment methods such as cash on delivery (COD) and e-collect are not available.
A select few shops do accept COD with our Proxy Payment service. » Click here for more information about Proxy Payment.

2Specify the delivery date

You may choose the date and time of delivery.
However, depending on the operational status of Rakuten Global Express warehouses, the date and time of delivery may be slightly earlier or later than your request. * These delivery dates are arrival dates at the Rakuten Global Express warehouse (Japan) and not arrival dates of the international shipping, so please be careful.
*We do not process goods delivered to us on days and during hours when our warehouses are closed, such as Saturdays, Sundays, and public holidays. They will be processed automatically on the next day we are open, so you will not have to arrange for redelivery.
* If cargo collections or deliveries are suspended or delayed, we may not be able to make deliveries on your desired date.
*Please note that it may take some time for your delivered goods to show up on your mypage. See details here.

3Next

After entering ➀ and ②, click the "Next" button.

4Shipping address

Please enter your shopping address, which will be provided to you when you register with Rakuten Global Express. » Click here for instructions on how to change your shipping address. » Check your "address for shopping" here

5Payment Method

To change your payment method, click the "変更(Change)" button and select a possible payment method. » Click here for instructions on how to change your payment method

*Payment methods such as cash on delivery (COD) and e-collect are not available.
A select few shops do accept COD with our Proxy Payment service. » Click here for more information about Proxy Payment.

6Specify the delivery date

To change the delivery date and time, click the "変更(Change)" button and select your desired date and time.
However, depending on the operational status of Rakuten Global Express warehouses, the date and time of delivery may be slightly earlier or later than your request. » Click here for instructions on how to change the delivery date. * These delivery dates are arrival dates at the Rakuten Global Express warehouse (Japan) and not arrival dates of the international shipping, so please be careful.
*We do not process goods delivered to us on days and during hours when our warehouses are closed, such as Saturdays, Sundays, and public holidays. They will be processed automatically on the next day we are open, so you will not have to arrange for redelivery.
* If cargo collections or deliveries are suspended or delayed, we may not be able to make deliveries on your desired date.
*Please note that it may take some time for your delivered goods to show up on your mypage. See details here.

Please confirm your order and click the "注文を確定する(Confirm Order)" button.

If you want to make any changes to your order, please click the "変更(Change)" button for each item. » Click here for instructions on how to change each item.

The order process is complete.
After you place your order, we will automatically send you an order confirmation email with the details of your order.
In addition, depending on the store, you may be contacted by email to inform you of the status of shipping and delivery separately from the order confirmation email.