English
Travel with your personal shopping address in Japan!
It is hard to move around with a lot of souvenirs during a trip to Japan. Rakuten Global Express allows you to go shopping without any need to carry your own items by providing your personal "ADDRESS FOR SHIPPING"! Items purchased at stores during your stay, and even items on Japanese shopping sites, will be delivered to your home outside Japan in one package.
Recommended for these people
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I want to go sightseeing empty-handed as much as possible, I want to minimize the amount of baggage.
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I want to buy a package that's a little big to carry by hand, but I don't know how.
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I want to send products on a Japanese shopping site together.
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I did a lot of shopping in Japan, and I have a lot of luggage when I go back home.
*Some products cannot be shipped overseas.
How to Use
- Stores in Japan
- Japanese Online Stores
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Register and get your own "ADDRESS FOR SHIPPING"!
Get your shopping address in Japan
*ID verification is required by law for the use of this service. (Pre-trip completion helps.)
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Shopping at stores in Japan
*Make sure to receive the receipt.
*Some items cannot be sent overseas depending on the type and size of the item. Please check Products that cannot be delivered overseas before purchasing. -
Fill out a shipping label and ship the product to the warehouse
*Please include the receipt.
*Please complete pre-registration of package information before shipping. -
Request for packing and consolidation of products at the warehouse
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Request for shipping & Payment
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Delivery to your specified address
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Register and get your own "ADDRESS FOR SHIPPING"!
Get your shopping address in Japan
*ID verification is required by law for the use of this service. (Pre-trip completion helps.)
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Shop at your favorite Japanese shopping site
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Ship product to your personal address for shopping (our warehouse in Japan)
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Request for packing and consolidation of products at the warehouse
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Request for shipping & Payment
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Delivery to your specified address
Advantages of Rakuten Global Express
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You can earn & use points for every usage
You can earn points on payment for international shipping. Points can be redeemed on the next shipping.
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Save on shipping by consolidating multiple items.
You can combine multiple products from multiple shops online and offline into one with no extra fee! Shopping sites other than Rakuten's services are also available.
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Multi-language customer support
If you have any problems, contact our customer support.
English, Japanese, Simplified Chinese, Traditional Chinese are available.
FAQ
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I am not sure if the item can be shipped internationally.
Some products and countries are not available for international shipping. Please check Products that cannot be delivered overseas before purchasing.
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Is it possible to ship personal items?
We do not accepct personal items. Only items with a receipt purchased in Japan will be accepted.
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Can you deliver duty-free items?
We do not accept duty-free items. I appreciate your understanding.
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I do not know the size limit for large/heavy items.
International shipping fees vary depending on the country and shipping method. For details, please refer to the Pricing page.
For domestic delivery in Japan, it depends on the delivery company you use. Please check the website of each company.
※The page will be transitioned to the Rakuten Ichiba page in Japanese.
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