English
FAQ
Out of my packages, can you pack and send me some of them in advance?
Yes, we can. Select items on a box by box basis at packing request.
If you would like to request packing "by the item",Please separate your orders so that they arrive in separate boxes.However, if you prefer to select which items to pack, you may pay separate packaging fee (500 JPY per request).
Search based on keyword
Select from the keywords
prohibited items
batteries
arrival notification
Identity Documents
tracking
compensation
domestic forwarding
campaign
Rakuten Points
FedEx
Search based on category
※The page will be transitioned to the Rakuten Ichiba page in Japanese.
Company Information Privacy Policy CSR
© Rakuten Group, Inc.
