FAQ
Category: Registration
An error code was displayed when carrying out facial recognition during the identity verification procedure.
Please log out once and log in again to see if you can carry out the facial recognition procedure.
If you cannot carry out the facial recognition procedure, we apologize for the inconvenience, but please contact customer support.
Search based on keyword
Select from the keywords
prohibited items
batteries
arrival notification
Identity Documents
tracking
compensation
domestic forwarding
campaign
Rakuten Points
FedEx