FAQ

Can I have my item thrown away? How much would the fees be if I did?

Yes, you can. In general, we can do this for free. However, if the product is difficult to dispose of, we may charge you the actual cost of the disposal and a handling fee.

If the item is in your "Pending Items" due to being a prohibited items, etc., please check your Mypage and complete the required procedure.

For other items, please contact Customer Support with the product name and order number.

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