This service does not support your browser

Please access with the latest version of browser such as Chrome, Edge, Internet Explorer, Safari, Firefox.

FAQ

On what day is Rakuten Global Express closed?

We are closed on Sundays. We may be closed on major holidays and commercial facility’s off days in some cases. For more information, check the what’s new page.

Search based on keyword

Select from the keywords
prohibited items batteries arrival notification Identity Documents tracking compensation domestic forwarding campaign Rakuten Points FedEx

Search based on category

Registration
Service
Packing
Delivery
My page
Fee/Payment
Product
Campaign

Helpful Information