FAQ

Which countries and regions are eligible for identity verification using facial recognition?

All countries and regions with customers' face photo, full name, date of birth, and address on their National ID or Driving Licenses.

However, currently the following countries and regions are not eligible. Please do identity verification by uploading documents.
・Hong Kong
・Macau
・Russia
・The Netherlands
・Greece
・Poland
・Israel
・Czech Republic
・Switzerland
・Ukraine
・Belgium
・Sweden
・Chile
・Finland
・Hungary
・New Zealand

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