Rakuten's Official Overseas Delivery Service

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3,000 Points Back for Over 10,000 JPY & Ship using Rakuten Global Express  October 17th, 2019 10:00 AM - October 28th, 2019 3:59 PM (JST)

FAQ

Listed are some questions we often receive from customers.

What is a difference between "Auto" and "Manual" for packing and shipping options?

"Manual" means you need to give instructions on packing and shipping options each time, while "auto" means you will set up these options in advance. For more information, visit the Packing/Delivery page.